FAQs

Frequently asked questions about Command Code.

What is Command Code?

Command Code is the first coding agent that automatically learns your taste of writing great code.

What is taste-1?

Taste-1 is our meta neuro-symbolic AI model with continuous reinforcement learning (RL).

Is Command Code free?

Command Code offers both free and premium plans. Check our pricing page for more details.

How do I install Command Code?

See our quickstart guide for installation instructions.

What are Agent Skills?

Agent Skills are reusable instructions that teach Command Code how to handle specific tasks like code reviews, testing, or commit messages. See the Skills overview to learn more.

What are MCP servers?

MCP (Model Context Protocol) servers let Command Code connect to external tools and data sources like GitHub, Notion, databases, and more. See the MCP documentation for details.

What is plan mode?

Plan mode lets you review and approve Command Code's approach before it writes any code. It helps you stay in control of larger changes. See Plan Mode to learn more.

What is headless mode?

Headless mode lets you run Command Code non-interactively in scripts, CI/CD pipelines, and automation workflows. See Headless Mode for details.

Can I cancel my subscription at any time?

Yes. Your subscription can be set to cancel at any time. If you cancel before your renewal date, it stays active until the end of the current billing period. If you cancel after the renewal date has already passed, the subscription is set to cancel at the end of the next subscription cycle.

I cancelled but Stripe keeps charging me.

This usually happens because the renewal had already occurred before the cancellation request. The subscription stays active for that billing period and Stripe continues collecting the renewal invoice.

I cancelled after renewal. Can support cancel it?

Yes. Support can manually cancel the subscription to stop future retry attempts. Reach out to support@commandcode.ai with your account details.

Do unused monthly credits roll over?

No. Subscription credits do not roll over. They are refreshed when your subscription renews, and any unused credits from the previous billing period expire. Extra top-up credits you buy on demand are separate — those roll over and never expire.

What happens if I upgrade from Go to Pro?

The upgrade takes effect immediately. The Pro plan replaces your current plan, and any remaining Go credits are not carried over. You'll receive the credits included with the Pro plan. (Downgrades are different — they take effect at the start of your next billing cycle.)

Can I renew my subscription early?

No. Billing dates cannot be moved backward or renewed early.

Can I change my billing date?

Billing dates can only be moved forward, not backward. If you'd like a different renewal date, cancel your subscription and resubscribe on your preferred day.

Can I stop auto-renew but keep my plan until the end of the month?

Yes. Go to the Billing page → ManageStripe Customer PortalCancel SubscriptionCancel at end of billing period. You keep access until the end of the current cycle.

Can I subscribe every other month?

Yes. Cancel your subscription before renewal, then subscribe again whenever you'd like.

How do I fix "command not found" after installing?

Make sure your global npm bin directory is in your PATH. See Troubleshooting for more details.

Why am I getting unauthorized errors?

Run cmd logout followed by cmd login to refresh your session. If the issue persists, check that your account is active on Command Code Studio. See Unauthorized error.

How do I check my usage limits?

Visit the billing page in Command Code Studio to view your current usage and plan limits. See Pricing Limits for plan details.

Why do I see small background requests from models I didn't pick?

We use efficient, low-cost open-source models for these background operations:

  • Title generation — runs once per session, only if a title is not already set
  • Permission prompt descriptions — runs only for shell command prompts, with caching; skipped when auto-accept is on
  • Conversation compaction — fires on demand, or when context nears capacity

These operations have marginal to no cost and run only a limited number of times per session. For example, title generation costs roughly $0.0003 (0.03 cents) per session, essentially negligible. These are not counted against your premium request limits.

My MCP server won't connect. What should I do?

Check the server config with cmd mcp get <name> and use /mcp inside a session to see the error. For stdio servers, ensure the command is installed and in your PATH. See Troubleshooting.

Where can I get help?

Join our Discord community for real-time help, report issues on GitHub, or email support@commandcode.ai for account and billing issues.